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F.A.Q.

How do I know the size I need?

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You can refer to our Size Guide or take the guess work out of measuring and purchase our Sizing Sample Pack to ensure the perfect fit. Or- hold measuring tape horizontaly
across the widest part of your nail.

 

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How long do the nails stay on?

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Wear time depends on how well you prep your natural nails before application, how rough you are on your hands and your choice of adhesive. With nails tabs you can wear them for a few days or even a few hours if you're wearing them for a special occasion. With nail glue, for about 1 to 3 weeks.

 

 

 

Are the nails reusable?

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Yes. The use of nail tabs will make the nails reusable.

For those that prefer nail glue, I would suggest purchasing an inexpensive electric nail file. It'll gently buff away any built up glue on the back of the nails and give you many more wears.

 

 

What if the nails I purchased don't fit?

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Due to the handmade nature of our product we are not held responsible if the wrong size is ordered. We have sizing sample packs available and a size guide to help you can find the perfect fit. 

 

 
 

How many nails come in each set?

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All sets come with 10 nails in the size you select.  If a listing has a Full Set option that set comes with 20 nails.

 

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All nail orders come with a mini nail file, cuticle pusher, buffer, alcohol prep pad and removal instructions.

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How long will it take to ship my order?


We truly appreciate your business and thank you for your patience as we make our way to your order.

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Do you ship internationally?

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Yes. We ship worldwide. 

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My package was sent back to you, can you resend it?

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Yes of course. Simply contact us to make sure we have received it then pay the Re-Shipping Fee so we can send it back out.

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Do you accept cancellations, returns or exchanges?

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We gladly accept cancellations within 24 hours of purchase.
But due to the nature of our product; all sales are final (except in the case of products delivered in defective or damaged state.  If so, email pro.zorikostadinova@gmail.com and include an image of the defective or damaged product).
**Please read all information listed under the item description before ordering. Be aware of turn around time frame and make sure you size your nails correctly as we are not held responsible if the wrong size is ordered.
Also, double check shipping information before checking out.  We are not held responsible for packages lost in transit, delivered packages that are missing or with incorrect address. 
If there’s an apartment number make sure you enter it to avoid a Return To Sender issue. 
If you move during your wait to receive your order, please update us with the new address. We are not held responsible for packages delivered to the wrong address. **
 
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